Assistant Senior Coordinator Outreach



Post Date

June 25, 2024

Closing Date

July 8, 2024

More Information


Assistant Senior Coordinator Outreach

Full-time – 1.00 FTE

CCIS (Calgary Catholic Immigration Society) is a nonprofit organization that provides settlement and integration services to all immigrants and refugees in Southern Alberta. Since our inception in 1981, we have been a community leader with solid experience in the design and delivery of comprehensive services for our newest neighbours. We deliver these services through a dynamic, multi-cultural, multi-denominational and multi-disciplinary team of professionals who collectively speak over 90 languages.

From airport reception to a first job interview, CCIS’s programs and services have been designed to assist immigrants and refugees through all phases of the settlement and integration process. CCIS is committed to welcoming and serving newcomers of all races, ethnic and national origins, cultural backgrounds and religions, sexual orientations and gender identities and expressions.

CCIS – Community Development and Integration Services (CDIS) Division

Our Community Development and Integration Services Division works towards empowering individuals and communities to make changes through education, volunteerism, and community development and integration strategies. CDIS is committed to creating a welcoming community and helping newcomers and the community alike work together to build an inclusive community. CDIS programs support this goal through various community approaches, including volunteerism, education, outreach, community development, and cultural diversity capacity building.

Job Summary

CCIS’s Community Development & Integration Services (CDIS) Division is looking for an Assistant Senior Coordinator Outreach. The Assistant Senior Coordinator facilitates the integration of seniors by providing educational, social, and recreational activities for immigrant seniors, individuals, and families and by partnering and networking with service providers, seniors’ associations, and seniors’ centres. Will work at connecting seniors within the surrounding community, to CCIS Senior Programming Services, to local senior community groups, and planning and executing various outreach events for seniors. Enhance collaboration and engage emerging senior groups.

Primary Duties and Responsibilities include, but are not limited to:

  • Serve as a liaison between our organization, senior citizens, and neighborhood partners.
  • Play a key role in developing and implementing outreach initiatives to connect with seniors in the community, raise awareness about our programs and services, and ensure that we are meeting the diverse needs of older adults.
  • Develop and implement creative outreach strategies to connect with older adults in diverse settings (e.g., senior centers, community events, faith-based organizations).
  • Promote seniors’ program through community outreach and marketing through outreach tools such as social media, flyers, and meetings and attend events within and outside the organization to reach a broad audience.
  • Build and maintain strong relationships with community partners (e.g., social service agencies, healthcare providers, faith-based organizations) to ensure a coordinated system for seniors
  • Identify and address gaps in services for seniors through collaboration with community partners
  • Develop and participate in collaborative programs and events that benefit seniors.
  • Provide information and referrals to seniors about our services and other relevant community resources.
  • Conduct needs assessments to identify the specific needs and challenges seniors face.
  • Advocate for the needs of seniors within the organization and with community partners.
  • Provide One–on–one support for seniors’ safety, wellness, and benefits.
  • Case coordination, documentation, reporting and evaluation
  • Event and Program planning – educational, social and recreational activities for immigrant seniors, individuals and families, including events as required for the program delivery
  • Works with Program staff and Senior Manager to develop programs and events to introduce and integrate seniors into the community.
  • Helping newcomer seniors access resources in the community related to health, transportation, social programs, housing, and finances.
  • Connecting immigrant seniors to other CCIS programs and ethnic seniors’ groups.
  • Assist in organizing multicultural activities for seniors.
  • Assist in facilitating workshops
  • Maintain records and prepare reports of participants’ evaluations
  • Perform administrative tasks as may be required

Qualifications and Skills

  • Degree in education, Social Sciences, Community Development, Volunteer recruitment and management
  • Knowledge of Settlement and integration processes, Counselling and Facilitation skills
  • Knowledge and understanding of seniors’ issue, needs, and the role and primary concerns of older adults in the local community
  • Strong leadership skills that inspire and motivate others
  • Provides excellent client service and communication
  • Ability to exercise tact and diplomacy while being part of a team
  • Demonstrated ability to set goals, establish priorities, implement new ideas, and manage change
  • Strong interpersonal skills, including the ability to communicate effectively with colleagues within CCIS and members of the public
  • Public speaking to small and large groups
  • Group facilitation, mediation, conflict resolution and skills in dealing with challenging
  • Good organization, communication, and reporting skills
  • Ability to take initiative, work independently, and organize work and records.
  • Being fluent in English and other additional languages is an asset.


Specific requirements

  • Current valid driver’s license and access to vehicle
  • Must be legally eligible to work in Canada
  • Must have a valid Criminal Record Check report

How To Apply

Interested and qualified candidates are encouraged to submit resumes and cover letters to Ricardo Morales, Division Manager, at and Sherrisa Celis, Senior Program Manager, at by July 8th, 2024.  Please include “Assistant Senior Coordinator Outreach” in the subject line of your email.

NOTE: Resumes will be reviewed as submitted, and interviews scheduled as appropriate. This posting will be removed when a suitable candidate is found, possibly before the published end date.

This position is subject to a Criminal Record Check, including a Vulnerable Sector Search.

CCIS thanks all applicants; however, only those selected to compete further for this position will be contacted.


Make A Direct Impact on Your Community by Donating to CCIS (Calgary Catholic Immigration Society).

We acknowledge all donors who contribute so generously to CCIS. Your contribution honours the courage and resiliency of Alberta’s newest residents.

Donations? Call Us: 403.262.2006

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